Program Overview
Thank you for joining QS/1 and Integra for the final series of 2020. The third series offered courses for Community and Institutional pharmacies, plus cross-market offerings such as Mevesi and DeliveryTrack. RedSail Leadership dove into the strategy and future direction of RedSail offerings, delivering positive change for independent pharmacy and LTC.
Re-Experience the iQ Virtual Series
Access our video library and download iQ Virtual Series presentations!
Series 3: Program Highlights
- RedSail leadership talks strategy and direction.
- Lou Ann Brubaker shares insights on staff recruitment and retention.
- Community training on HealthMinder, MedSync, and 340B.
- LTC training on rebill updates and searching in DocuTrack.
- Intro to Mevesi and What’s New?
- DeliveryTrack 6.2 and processing deliveries in PrimeCare SP 32.
- New page to discover special discounts and giveaways from vendors.
CE Credits
ACPE® accredited CE credits (for pharmacists and techs) will be offered.
Series 3 provides two (2) total live C.E. credits.
The number available will vary series to series, based on the program.


Lou Ann Brubaker – Recruiting and Retaining Staff
Join us for iQ Virtual Series 3, where industry speaker Lou Ann Brubaker, President and Founder of Brubaker Consulting, will host a two-part accredited session to show you how to create successful attraction and retention strategies during COVID-19 (2 CEU).
September 23: Recruiting Staff During COVID-19 – Part 1
Identify first-impression strategies and interviewing tactics to help attract new staff and stabilize your workforce.
September 30: Retaining Staff During COVID-19 – Part 2
Learn about team coaching and the elimination of retention barriers. As staff examine their work environment and position, ensure you are providing a culture that keeps them on board.
Schedule Overview
Time (EST) | Sessions | Presenter | Audience |
12:30 PM - 1:00 PM | Virtual Reception | Hosted by QS/1 and Integra | All Customers |
1:00 PM - 1:50 PM | RedSail Leadership Strategy and Future Direction Update and Q/A | RedSail Technologies Kraig McEwen, CEO Joe Strayer, EVP, IT and Operations Mike McManus, EVP, Sales Anthony Cinalli, EVP, Product Management and Marketing Frances Nahas, Chief Strategy Officer Bob Bates, EVP, Development Operations | All Customers |
10 minute | Break | ||
2:00 PM - 2:40 PM | Healthminder: Assisting With Patient Adherence | Jennifer Reilly, Supervisor of Regional Operations Michael Dodd, Associate Director, Clinical and Pharmacy Regulatory Affairs | Community |
2:00 PM - 2:40 PM | Searching in DocuTrack | Keri Nelson, Customer Success Manager/CSM Kirk Johnson, Customer Success Manager/CSM | Institutional |
10 minute | Break | ||
2:50 PM - 3:30 PM | Medication Synchronization: Improve Patient Adherence with CycleRx® | Robin Cross, Customer Success Manager/CSM Michael Dodd, Associate Director, Clinical and Pharmacy Regulatory Affairs | Community |
2:50 PM - 3:30 PM | PrimeCare SP 32 and DeliveryTrack – New Options for Processing LTC Deliveries | Chelsea Grail, CPhT, Customer Success Manager/CSM Tiffany Wood, Customer Support Agent, III | Institutional |
Interface Café
Once logged into the event, drop in at the Interface Café. Learn about a variety of solutions and services to help improve efficiency, reduce duplicate data entry, and enhance customer service. Our ready-made interfaces use government and industry standards to ensure reliable, accurate communications.
Chat live, send messages, or set up meetings with one of our four interface experts – two from each business unit.


Contact Us
We're here to help! If you have any questions about the iQ Virtual Series, please reach out to us.
Attendee Questions
Bridget Pellman
Email: events@redsailtechnologies.com
Phone: 360.920.5424
Hours: 8 AM to 5 PM (PST)